Frequently Asked Questions
Need something? We’re here to help.
What treatments do you offer?
We offer a range of advanced aesthetic and skin treatments designed to improve confidence. and overall appearance. Treatments include: polynucleotides, under-eye boosters, wrinkle relaxers, prescription-only eyebrow and eyelash treatment and vitamin B12. You can find more information about treatments on our ‘Clinic’ page.
How do I know which treatment is right for me?
We offer a free consultation where we discuss your concerns, medical history, lifestyle, and desired results. We believe in helping you make an informed decision and will only recommend treatments that are appropriate for you and your goals.
How does it work?
Book directly via our WhatsApp (see contact Page). Before any treatment, we will always carry out a thorough medical and aesthetic history, assess your suitability, discuss the benefits, risks and expected outcomes, answer any questions you may have, and obtain your informed consent before proceeding.
Are your treatments safe?
Your safety is our priority. All treatments are carried out by appropriately trained professionals using high-quality products and equipment in line with strict clinical hygiene and infection control protocols. All products are sourced through regulated UK pharmacies and reputable medical suppliers to help ensure quality and patient safety.
Will the treatment hurt?
Most treatments involve minimal discomfort. Where appropriate, we can use relaxation and breathing techniques to help make you as comfortable as possible.
For polynucleotides we recommend purchasing Emla numbing cream from your local pharmacy and applying half an hour before your treatment.
How long will my appointment take??
Appointment times vary depending on the treatment. Your consultation or booking confirmation will include an estimated treatment time.
When will I see results?
Some treatments produce visible improvements quickly, while others are designed to develop gradually over several weeks. We’ll explain what you can expect before you begin.
How many treatments will I need?
This depends on your concerns, goals, and the recommended treatment .
Is there any downtime?
Downtime varies depending on the treatment. Some procedures allow you to return to normal activities immediately, while others may involve temporary redness or swelling. We’ll explain any expected recovery time before your treatment.
What should I do after my treatment?
We’ll provide clear aftercare instructions and are always available if you have any questions during your recovery. Following aftercare advice is essential for achieving the best possible results.
Can I finance my treatment?
Yes. We offer flexible finance options, making it easier to spread the cost. Our team can explain the available options during your consultation.
Are your results guaranteed??
Every person responds differently to treatment, so results can vary. We’ll always provide realistic expectations and recommend the approach most likely to help you achieve your goals.
What should I bring to my consultation?
Please bring details of any medications you’re taking and let us know about any relevant medical conditions or previous aesthetic treatments. This helps us provide safe and personalised recommendations.
Can I wear makeup after my treatment?
Removing makeup is important for evaluating your aesthetic needs. Depending on your comfort levels it is advised you either don’t wear make up or remove it just before your appointment – makeup wipes and toilet facilities are available. We’ll advise you when it’s safe to apply makeup again and provide personalised aftercare.
How do I book an appointment?
You can book by contacting us through our WhatsApp. All links can be found on our ‘Contact’ page.
Can I contact you if I have questions after my treatment??
Absolutely. We provide ongoing support and encourage you to get in touch if you have any concerns or questions following your treatment.
Where are AtomSKN clinics located?
AtomSKN is located in Fleet Street in central London.
When is AtomSKN open?
We are open Sundays.
Can I get a refund?
AtomSKN does not offer refunds. This is one of the reasons why we are able to offer treatments at such affordable prices.
I’m under 18, can I have treatment?
No, all aesthetic services require the consent of an adult and you must be over 18 years of age to be eligible.
I would like to share my feedback?
We love hearing your feedback. Please send your thoughts to:
atomskn@proton.me
We look forward to hearing from you!
How can I get in touch about a PR enquiry?
We’d love to hear from you. Please get in touch by emailing:
atomskn@proton.me